It is a question that many companies ask themselves prior to deciding to open an online or store front-facing business. With the rise of e-commerce, a lot of businesses are now wondering if it’s really worth having an actual shopfront.
But, it all depends on the type of business you intend to operate and what kind of experiences you wish your customers to enjoy. If you’re a small company, it’s also based on your budget.
This is the reason we’ve put together some advantages and disadvantages to think about before opening a storefront.
The advantages of a storefront
Many customers still prefer shopping in front of stores
It is true that online shopping is easier, however in 2018, it was reported by the retailer market less than 14% all purchases was conducted on the internet. In contrast, the majority of shoppers bought at the storefronts. This indicates that a lot of people are still drawn to visiting stores and selecting the items them-selves.
Your brand will be exposed
If your store’s location is attractive, it is likely that lots of customers will walk by your business every day, and it will be known to a lot of people. A beautiful design and a bustling location is the ideal method to make your company well-known to a large number of people every day. The appeal of your store could also draw customers in and result in an increase the amount of money you make!
Direct contact with customers
It allows you to communicate with customers more effectively because any problem is resolved right immediately. You can offer exceptional customer service, which implies that if you’ve got an online presence the customer will likely purchase online from you next time , if they were pleased with the service they received at your shop.
Pros and cons of a front-facing shop
Additional expenses
This is one reason why most small-scale businesses don’t begin by opening a store. There are costs like the cost of rent, insurance wages, and other costs that aren’t every company can afford initially. Also, it will result in that you will earn a low profit in the initial year, and it could require a long time to get your company to reach a point of profitability. This is one reason why a lot of people prefer an online store nowadays.
Riskier
It’s more risky in the way that you’ll need to store a lot of things in your store, and the it is likely that not all of them will be sold. This means you may not be able to conduct the amount of business you’d like however you’ll still be paying for the expenses.
It’s not for everyone.
Many people don’t want to set up a shopfront and that’s acceptable as well. A lot of people do not want to take on such a large task when first beginning out, so online stores always seem more appealing.
Final words
A variety of other factors will assist you in determining whether you require a shop front London or not. It is a question that only you have the ability to answer for your own business. But the pros and cons can help to guide your choice and help you aware of the potential advantages and risks associated with it.